Privacy Policy – Clydach Heritage Centre
Effective Date: 5 April 2026
Website: clydachheritagecentre.com
🔎 Quick Summary (Plain English – Read This First)
- We collect very limited personal data, mainly when you contact us.
- We use basic analytics (e.g. Google Analytics) to understand website usage.
- We do not sell, rent, or trade your data.
- We only use your data for legitimate, necessary purposes (e.g. replying to enquiries).
- You have full rights over your data (access, correction, deletion).
- Our use of cookies is explained separately in our Cookie Policy (you should read both).
1. Who We Are
Clydach Heritage Centre is operated by the Friends of Clydach Heritage Centre.
- 🌐 Website: https://clydachheritagecentre.com
- 📧 Email: secretary@clydachheritagecentre.com
We are the data controller responsible for how your personal data is used.
2. What Data We Collect
We only collect data that is necessary and proportionate.
A. Information You Provide
When you contact us (e.g. via forms, email):
- Name
- Email address
- Phone number (if provided)
- Message content
B. Technical & Usage Data
Automatically collected via tools such as Google Analytics:
- IP address (anonymised where possible)
- Browser type
- Pages visited
- Time spent on pages
👉 This data is aggregated and not used to identify you personally
C. Cookies
We use cookies to:
- Ensure the website functions correctly
- Understand how visitors use the site
👉 Full details are available in our Cookie Policy.
3. How We Use Your Data
We only use your data where there is a valid reason.
Lawful bases under UK GDPR:
- Legitimate Interest
→ To respond to enquiries and improve our website - Consent
→ For analytics cookies (via cookie banner)
Specifically, we use your data to:
- Respond to enquiries or messages
- Improve website performance and usability
- Monitor general visitor trends
4. Sharing Your Data
We do not sell or trade your data.
We only share data where necessary:
- With service providers (e.g. Google Analytics)
- With website hosting providers
- Where required by law
All third parties are expected to handle data securely.
5. International Data Transfers
Some services (such as Google Analytics) may process data outside the UK.
Where this happens:
- Appropriate safeguards are in place
- Data is handled in line with UK GDPR requirements
6. How Long We Keep Your Data
We only retain data as long as necessary.
Typical retention:
- Contact enquiries: up to 12 months
- Analytics data: up to 26 months (depending on settings)
7. Your Rights
You have full control over your data.
You can:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent (where applicable)
To exercise your rights, contact:
📧 secretary@clydachheritagecentre.com
8. Cookies (Important Cross-Reference)
We use cookies for basic functionality and analytics.
👉 For full details, please read our Cookie Policy.
This explains:
- What cookies are used
- How to control them
- How consent works
9. Data Security
We take reasonable steps to protect your data, including:
- Secure website hosting
- Access controls
- Regular updates to systems
However, no system is completely secure.
10. Third-Party Content
Our website may include:
- Embedded content (e.g. maps, videos)
- Links to external websites
These services may collect data independently.
👉 We recommend reviewing their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
12. Complaints
If you are unhappy with how your data is handled:
You can contact us first, or:
- UK Regulator: Information Commissioner’s Office (ICO)
- Website: https://ico.org.uk